Digital Services and Platforms Enhance Data Access and Elevate the Beneficiary Experience
As part of its ongoing efforts to enhance the beneficiary experience and maximize the value of digital services and solutions, the Data Office at King Khalid University continues to organize and highlight a range of electronic services and platforms related to data management and governance. These efforts facilitate access, increase utilization, and improve the clarity of the digital services available to beneficiaries.
This initiative reflects the Office’s commitment to developing its website into a more integrated gateway for accessing data-related services and platforms. Beneficiaries can learn about the purpose and scope of each service or platform and proceed directly to the appropriate access channel in a clear and organized manner.
Available services include the Data Sharing Request service, which organizes requests to share data within the University or with external entities in accordance with approved regulations. This service promotes structured data-sharing practices and ensures that governance, classification, and protection requirements are considered throughout the process.
The website also provides a Data Office Website Evaluation service, enabling beneficiaries to share their opinions and feedback regarding the website, its ease of use, and access to its content and services. This supports continuous improvement of the user experience and the development of communication channels with beneficiaries.
In the area of open data, the website provides access to King Khalid University’s Open Data Platform, where beneficiaries can explore and utilize available datasets. The platform supports knowledge, research, and analysis and promotes the reuse of publishable data.
The website also links to the National Open Data Platform, expanding beneficiaries’ access to open data published by various entities and increasing awareness of the role open data plays in supporting transparency, knowledge, research, and innovation.
Among the digital solutions highlighted on the website is the Bayan Platform, King Khalid University’s data management system. Bayan supports data management and governance within an integrated technical environment that addresses security and privacy requirements while providing appropriate data and information to support institutional operations and decision-making.
The Bayan Platform includes several data management components, including data and access-rights management, information security, and reporting. It also provides a user experience that enables organized access to relevant information and services.
The website also provides access to the Itqan Platform, which supports the management of operations, tasks, and projects and enables progress monitoring. It offers a digital environment for organizing tasks and tracking deadlines, deliverables, and ongoing activities, thereby improving institutional coordination and operational efficiency.
These services and platforms are integrated with additional digital solutions intended for specific groups within the University according to their assigned access rights. This approach considers the nature of the data and applicable access levels while ensuring that services are available only to authorized beneficiaries.
By developing and organizing its Services page, the Data Office seeks to make the beneficiary journey clearer by providing a concise description of each service or platform and direct access links. This reduces the time required to locate the appropriate service and improves the overall user experience.
This direction also reflects the evolving role of the Data Office website—from a channel introducing the Office and its responsibilities into an integrated gateway that brings together data-related knowledge, services, and platforms. This supports the effective use of the digital tools and services available across the University.
These efforts form part of King Khalid University’s commitment to strengthening its digital environment, increasing the value derived from data and electronic services, and enhancing the beneficiary experience. They also contribute to greater operational efficiency and easier access to relevant information and services.
To explore the available services and platforms, visit the Services page on the King Khalid University Data Office website.